We provide this overview so that you can better understand the security measures we’ve put in place to protect the information that you store using a DocNetwork service: CampDoc.com, ChildCareDoc.com, SchoolDoc.com.
We encrypt the files that you store on our system using the AES-256 standard, which is the same encryption standard used by banks to secure customer data. Encryption for storage is applied after files are uploaded, and we manage the encryption keys.
DocNetwork is hosted in a state-of-the-art, highly scalable cloud computing platform with high availability and dependability. Data is stored over several large-scale data centers with military grade perimeter control berms, video surveillance, and professional security staff are used to keep these data centers physically secure.
DocNetwork also employs significant protection against network security issues such as Distributed Denial of Service (DDoS) attacks, Man in the Middle (MITM) attacks, and packet sniffing.
Your data is sent between your web browser and our servers over a secure channel using 256-bit SSL (Secure Sockets Layer) encryption, the standard for secure Internet network connections.
Your Data is Backed Up
DocNetwork keeps redundant backups of all data over multiple locations to prevent the remote possibility of data loss.
We guard your privacy to the best of our ability and work hard to protect your information from unauthorized access, and we employ a number of physical and electronic security measures to protect user information from unauthorized access.
DocNetwork employees are prohibited from viewing the content of files you store in your DocNetwork account, and are only permitted to view file metadata (e.g., file names and locations). Like most online services, we have a small number of employees who must be able to access user data. DocNetwork does a thorough background check on all of its employees and only employees that need access to your information in order to perform their jobs are allowed such access. All DocNetwork employees are informed about their responsibility to protect our customers privacy and we give them clear guidelines for adhering to our own business ethics standards and confidentiality policies. Any employees who violate our privacy and/or security policies will be subject to disciplinary action, and if the violation warrants, they will be terminated and may be charged with civil and or criminal prosecution.
Compliance with Laws and Law Enforcement
I think I’ve found a security exploit. Where do I report security concerns?
We take a number of measures to ensure that the data you store on DocNetwork is safe and secure. While we’re very confident in our technology, we recognize that no system can guarantee data security with 100% certainty. For that reason, we will continue to innovate to make sure that our security measures are state of the art, and we will investigate any and all reported security issues concerning DocNetwork services or software. For a direct line to our security experts, report security issues to [email protected]