Careers

We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Careers

Our team is accomplishing incredible things. We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Open Positions

Full Time

Type: Full-Time Location: Ann Arbor, Michigan

Our Business Development Representatives are tasked with generating interest, seeking new markets, and building awareness for our brand and our products in the camp and school markets. Business Development Representatives will work closely with Sales Managers to hand-off qualified leads generated through outbound sales efforts. Previous experience in a sales role is preferred, but not required.

The ideal candidate should not be afraid to take risks. You must demonstrate all the behaviors associated with a high performance sales culture, specifically creating a queue of prospects, rapid follow up and delivering results against a quota. If you are unable to handle rejection, this may not be the job for you. Integrity, vision, and passion are essential for this role.

Responsibilities

  • Target, educate, and qualify prospects to create sales ready leads and meetings
  • Interact with prospects via email and telephone
  • Partner with marketing team to generate outbound lead campaigns to reach new targets
  • Research opportunities, identify internal key players and generate interest within the industry
  • Demonstrate the software to potential customers
  • Consistently achieve qualified lead quotas
  • Communicate effectively with other members of the team

Required Skills and Experience

  • Self motivated, with high energy and an engaging level of enthusiasm
  • Solid experience in planning, development, forecasting, and time management
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong problem identification and objection resolution skills
  • Ability to build rapport with prospects in a professional manner
  • Exceptional verbal and written communication skills, as well as a good listener
  • Embrace working with fun, quirky, enthusiastic people
  • Love the rapid, unpredictable nature of a fast growing tech company

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Type: Full-Time Location: Ann Arbor, Michigan

We are looking for a masterful problem-solver and highly organized Office Manager to help keep our team moving. Working closely with the team’s leadership, you will coordinate and co-manage meetings, communications, events, and travel. In addition to being a trusted resource for all team members, the Office Manager commonly serves as DocNetwork’s “first impression” for clients, visitors, and community partners. You should have high energy with a fun-loving, approachable attitude, but be able to handle challenging situations with a high level of professionalism. Excellent verbal, written and organizational skills are a must.

Responsibilities

  • Provide support to leadership with logistics, invites, agendas, and action items
  • Help coordinate internal catering and external event planning
  • Plan in-house and off-site activities and celebrations for the team
  • Schedule meetings and appointments and provide reminders to the team
  • Coordinate travel arrangements for conferences and site visits
  • Review incoming mail and process customer deposits
  • Communicate with customers on accounts receivable follow-up
  • Maintain the general condition of the office
  • Acquire office supplies, pantry items, and equipment when needed
  • Develop new, and improve existing, workflows and processes
  • Serve as the phone operator to connect callers with the appropriate team

Required Skills and Experience

  • Highly organized multitasker who works well in a fast-paced environment
  • Experienced in hospitality, event planning, and travel coordination
  • Excellent verbal and written communication skills
  • Prior experience handling office responsibilities or experience in customer service
  • Experience with Microsoft Office and  G-Suite
  • Possess a solid understanding and willingness to problem solve
  • Ability to manage multiple projects simultaneously
  • Love the rapid, unpredictable nature of a high growth tech company

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Type: Full-Time Location: Ann Arbor, Michigan

We’re looking for a talented back-end developer to join our rapidly growing team. You will ensure that our Node.js app is fast and stable while working to expand its functionality.

The continuously expanding JavaScript landscape should excite rather than overwhelm you. You’re looking to make a real impact with your work and want to leave your mark on a product used by hundreds of thousands of people.

Responsibilities

  • Design, develop, and maintain new features
  • Write clean, tested, reusable code
  • Develop and maintain internal and public facing API’s
  • Write performant SQL queries
  • Design interfaces with a focus on developer usability
  • Communicate with customers to inform how we improve and expand our product

Required Skills and Experience

  • Experience with a server-side web framework (Node.js/Express preferred)
  • JavaScript abilities that extend beyond jQuery
  • Knowledge of SQL, and what makes for efficient queries
  • Capable of writing clean, easy-to-maintain code
  • Familiarity with linux command line and utility scripting languages such as bash or python
  • Knowledge of version control systems like Git
  • Understanding of the modern JavaScript ecosystem, including ES6, node, and npm
  • Strong written and verbal communication skills
  • Effective in interacting with customers

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Type: Full-Time Location: Ann Arbor, Michigan

We’re looking for a methodical self-starter who is passionate about quality to join our team as a QA Test Engineer. In this role, you will use your knowledge of testing and testability to be the voice of quality, and to help us plan, develop, and execute better testing methodologies within our Development Team. 

You must have exceptional problem-solving skills, and be able to communicate the status of any features you are testing clearly, concisely, and accurately to your team and leadership. To be successful in this role, you must be comfortable gathering requirements from our customers and team members, creating and maintaining technical project plans, and understanding the technical details and complexities behind each project.

You will work closely with our Operations Engineer to identify areas for improvement in our test coverage, and ensure quality product releases. As a QA Test Engineer, you will navigate an extensive codebase and develop better, more creative ways to identify potential problems with our software. The ideal candidate will have a strong technical background in quality assurance and test engineering, and has worked within an Agile team, preferably in a SaaS environment.

Responsibilities

  • Work with our development team to extend our software testing process
  • Improve and implement QA methodologies
  • Plan, develop, and execute test strategy in bi-weekly sprints
  • Isolate, replicate, and report on bug issues, then verify their resolutions
  • Monitor user feedback and act as a liaison to our Support Team
  • Generate status reports, mitigate risks, and advocate for high-quality product releases

Required Skills and Experience

  • 2+ years of quality assurance and test engineering experience, with preferred experience in test automation
  • Experience with Javascript
  • Experience testing and debugging web applications
  • Experience working within an agile team environment
  • Knowledge of SaaS lifecycles and experience working with both technical and non-technical teams
  • Some SQL (PostgreSQL) knowledge preferred
  • Knowledge of Git and Git workflows
  • Self-directed and methodical, with excellent written and verbal communication skills
  • Embrace working with fun, quirky, enthusiastic people
  • Love the rapid, unpredictable nature of a fast-growing tech company

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Internships

Type: Paid Location: Ann Arbor, Michigan

We’re looking for a talented student to join our team during the fall and/or winter terms!
Interns at DocNetwork are here to make a big impact and are given challenging assignments and real responsibility. As part of the DocNetwork team you will have the opportunity work in a fun, fast paced environment to gain real life business experience and be a key player in the company’s success.
Responsibilities
  • Organize and develop our CRM database
  • Research potential customers to identify key decision-makers
  • Compile lists of prospects for targeted sales campaigns
  • Review sales data to uncover trends and insights
  • Assist with direct mail campaigns
  • Report on weekly sales activities
  • Work with the team on product and business development
Required Skills and Experience
  • Self motivated, with high energy and an engaging level of enthusiasm
  • Have a strong desire to learn, a good work ethic and to develop professionally
  • Maintain a sense of self-awareness and communication skills
  • Be detailed oriented and a quick learner
  • Embrace working with fun, quirky, enthusiastic people
  • Love the rapid, unpredictable nature of a fast growing tech company

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Type: Paid Location: Ann Arbor, Michigan

We’re looking for a talented student to join our team during the fall and winter terms, and throughout the summer too. Preference will be given to students who are able to commit to both fall and winter terms, but consideration will be given to all.

Interns at DocNetwork are here to make a big impact and are given challenging assignments and real responsibility. As part of the DocNetwork team, you will have the opportunity to work in a fun, fast-paced environment in order to gain real-life work experience and be a key player in the company’s success.

Responsibilities

  • Providing customer service and technical support through direct interaction with end users through our Zendesk ticketing system and Support phone line
  • Improving Support documentation and application workflow
  • Preparing web-based forms by compiling and sorting information
  • Verifying entered data by reviewing, correcting, deleting, or reentering data
  • Working with the team on product improvement and business development

Required Skills and Experience

  • Excellent interpersonal skills, with the ability to communicate effectively with customers as well as individuals at all seniority levels within the company
  • Ability to communicate simple and complex messages clearly and compassionately through high-quality writing
  • Possess a solid understanding and willingness to problem solve and resolve conflicts
  • Have a strong desire to learn and to develop professionally
  • A team player with a self-starter attitude, able to work effectively independently as well
  • A strong eye for detail
  • Looking to continually improve the processes that they’re involved in
  • Embrace working with fun, quirky, enthusiastic people in a work-hard, play-hard atmosphere
  • Love the rapid, unpredictable nature of a fast-growing tech company

Excited? We can’t wait to hear from you!
Email [email protected] with a cover letter and resume to apply for this job. Your cover letter should be creative and tell us what makes you shine.

Why DocNetwork?

DocNetwork is the leading electronic health record system for camps, child care and schools. Our mission is to bring the lightweight side of the medical industry onto the web. Our entire team is empowered to contribute in meaningful ways to our success, and we have a strong sense of community. We take personal and professional growth seriously, and as we continue to grow, we strive to ensure that our culture remains alive and well.

What about benefits?

We work hard, but believe it’s important that our team has the best resources to thrive both inside and outside of DocNetwork.  Full time team members are eligible for awesome perks, including paid holidays, paid time off, remote days, flex time, volunteer time off, 401k + company match, health/dental insurance, and more!