Careers

We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Careers

Our team is accomplishing incredible things. We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Open Positions

Full Time

Title:  Implementation Specialist
Team: Accounts
Type: Regular
Status: Full-Time 
Location: Ann Arbor, Michigan
Pay Range:  $45K +

We’re looking for a passionate, customer-focused Implementation Specialist to join our Accounts Team.  Working on a small team alongside a Client Success Manager and an Account Manager, you will be responsible for supporting our diverse and expanding network of camps, child care centers, and schools by designing, building, and delivering their custom solutions on-time. 

You’re needed to help ensure a smooth transition for new clients as you’ll be the primary resource while they onboard onto our platform.  You will also be responsible for preparing the accounts of our existing clients to ensure an on-time launch so that our clients are ready to hit the ground running.

You may be a good fit for this role if:

  • You can work well both independently and collaboratively
  • You’re flexible – able to juggle multiple projects at any given time and able to prioritize projects based on urgency and importance
  • You appreciate challenges that require creativity, organization, and outstanding communication to overcome hurdles
  • Adjectives that describe you may include: “life-long learner”, “thorough”, “goal-driven”, “helpful”, “curious”, “responsible”, “computer savvy”, and “prepared”. 

Responsibilities

  • Compile and analyze customer data for account creation and expansion
  • Implement custom solutions through our application interface builder
  • Provide custom, live virtual training sessions for clients 
  • Provide recommendations based on customer business needs and usage patterns
  • Serve as the voice of the customer and collect feedback to drive continuous improvement
  • Identify customer needs and collaborate internally to find opportunities for proactive interventions and ensure customer success

Required Skills and Experience

  • Excellent attention to detail, organization and communication skills 
  • Ability to manage multiple customer projects simultaneously, at various stages of the onboarding process, adhering to set deadlines 
  • Ability to manage customer expectations and embrace critical feedback
  • Strong track record of identifying customer needs and successfully implementing solutions
  • Develop new, and improve existing, workflows and processes
  • Team player who is comfortable and willing to be a hands-on contributor
  • Prefer trying and failing to getting it perfect the first time
  • Passion for technology and how it can be leveraged to drive business impact
  • Love the rapid, unpredictable nature of a fast-growing tech company

Excited? We can’t wait to hear from you!

 If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award
  • We have an office dog named Munki.  He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our Director a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.  Sorry, there’s not a picture.  

So throw your hat in the ring – we’d love to meet you!  

Email [email protected] with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine.  Applications without a cover letter will not be reviewed.  

Title:  Business Development Representative (BDR)
Team: Sales
Type: Regular
Status: Full-Time
Location: Ann Arbor, Michigan
Base Rate:  $40K + commission, 
Earnings Potential: $50K – $80K

Our Business Development Representatives (BDRs) are tasked with generating product interest, identifying new markets, and building brand awareness in a variety of markets including YMCAs, Girl & Boy Scouts, colleges & universities, parks and recreation departments, and more!  You would be the first point of contact for future customers and play a critical role in the company’s growth.

About Us

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.  Our suite of products integrates seamlessly to help ensure the health and safety of the participants for the organizations we serve.  

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together.   Delivering beyond expectations and an open posture toward growth enables our company and team to excel, while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead.  

With a full range of benefits (Medical, Dental, Vision, Life) plus additional perks to boot (401k with company match, Remote Days, Flex Schedules, Professional Development Budget, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.

You may be a good fit for this role if:  

  • You would be described as honest, optimistic, and invested in your customer’s best interests
  • You hunger for growth and achievement; you prefer to compete as a team over competing as an individual
  • You’re resilient – obstacles, rejections and adversity fuel your desire for success
  • Vision & passion for this role manifests authentically;  the job description and details leave you feeling excited, energized, and optimistic about your potential success in this role

Responsibilities

  • Target, educate, and qualify prospects to create sales-ready leads and meetings
  • Interact with prospects via email and telephone
  • Partner with the marketing team to generate outbound lead campaigns to reach new targets
  • Research opportunities, identify internal key players, and generate interest within the industry
  • Demonstrate the software to potential customers
  • Consistently achieve qualified lead quotas
  • Communicate effectively with other members of the team

Required Skills and Experience

  • One year of sales experience, at a minimum, is required
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Adept in planning, development, forecasting, and time management
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong problem identification and persuasion(?) skills
  • Ability to build rapport with prospects and team members in a professional manner
  • Possess exceptional verbal and written communication skills, in addition to active listening skills
  • Embrace working with fun, quirky, enthusiastic people
  • Love the rapid, unpredictable nature of a fast growing tech company

Excited? We can’t wait to hear from you!

 If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award
  • We have an office dog named Munki.  He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our Director a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.  Sorry, there’s not a picture.  

So throw your hat in the ring – we’d love to meet you!  

Email [email protected]  with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine.  Applications without a cover letter will not be reviewed.  

Title:  Account Sales Representative
Team: Sales
Type: Regular
Status: Full-Time
Location: Ann Arbor, Michigan
Base Pay: $43,000 + commission
Earnings Potential: $60K – $75K

DocNetwork is growing in all directions, and we have more customers and more products than ever before.  Our amazing team has developed some fantastic add-ons to our original software, and we now need to drive our current users to these new products.

As an Account Sales Representative, you’ll be proactive in contacting our extensive customer base to upsell our numerous products and services to bolster the customer experience and assist in retaining our partnerships. You must be able to work independently to achieve ambitious sales targets by connecting with a high volume of customers daily and uncovering new opportunities.

About Us

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.  Our suite of products integrates seamlessly to help ensure the health and safety of the participants for the organizations we serve.  

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together.   Delivering beyond expectations and an open posture toward growth enables our company and team to excel, while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead.  

With a full range of benefits (Medical, Dental, Vision, Life) plus additional perks to boot (401k with company match, Remote Days, Flex Schedules, Professional Development Budget, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.

You may be a good fit for this role if:  

  • You would be described as honest, optimistic, and invested in your customer’s best interests
  • You hunger for growth and achievement; you prefer to compete as a team over competing as an individual
  • You’re resilient – obstacles, rejections and adversity fuel your desire for success
  • Vision & passion for this role manifests authentically;  the job description and details leave you feeling excited, energized, and optimistic about your potential success in this role

Responsibilities

  • Contact extensive customer base via email and telephone to upsell add-on products
  • Increase retention and prevent churn by driving deeper engagement and activity throughout the entire customer lifecycle and advocating the whole product portfolio 
  • Inform, educate, and direct users on our product portfolio 
  • Partner with our Marketing team in the creation of promotional content
  • Lead outbound sales campaigns to reach targets and demo software to customers
  • Analyze customer behavior and survey customers to identify triggers, itches and improvement areas
  • Develop, implement, and optimize automated customer lifecycle programs (e.g. adoption and loyalty programs)
  • Constantly monitor and optimize internal KPI’s (e.g. activity, satisfaction and churn)
  • Partner effectively with members of the sales and accounts teams to identify sales opportunities with current customers

Required Skills and Experience

  • 3+ years of sales experience, minimum
  • Creative and passionate about driving change
  • Experience in driving user behavior by up-selling and cross-selling
  • Solid experience in planning, development, forecasting, and time management
  • Ability to see the bigger picture while still being attentive to detail
  • Embrace working with fun, quirky, enthusiastic people
  • Love the rapid, unpredictable nature of a fast growing tech company

Excited? We can’t wait to hear from you!

 If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award
  • We have an office dog named Munki.  He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our Director a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.  Sorry, there’s not a picture.  

So throw your hat in the ring – we’d love to meet you!  

Email [email protected]  with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine.  Applications without a cover letter will not be reviewed.  

Internships

Check back for more opportunities soon!

Future Opportunities

We are not actively hiring for these positions but anticipate these openings in the future. If you believe you’d be a great fit, send us your resume at the email found in the job description(s)!

*Please note that we are not actively hiring for this position. This will be a future opportunity at DocNetwork. Please read the requirements carefully and, if you believe yourself to be a good fit, follow the instructions below to enter our candidate pool.

We’re looking for an experienced, design-oriented full-stack developer to join our rapidly growing team. You will ensure that all aspects of our application are fast, stable, and highly usable while working to expand its functionality.

About Us

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.

Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together. Delivering beyond expectations and an open posture toward growth enables our company and team to excel, while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead.

With a full range of benefits (Medical, Dental, Vision, Life) plus additional perks to boot (401k with company match, Remote Days, Flex Schedules, Professional Development Budget, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.

You may be a good fit for this role if:

  • You value continuing education and you stay up-to-date on the latest web standards.
  • You admire clean, aesthetic designs and good user experiences; you deliver them in your own projects.
  • Server-side or client-side, your code is consistently modular, tested, and well-documented.
  • The continuously expanding JavaScript landscape excites you more than it overwhelms you.
  • You prefer to collaborate on projects, on-site, in a dynamic team environment.
  • You have prior professional experience in full-stack development.
  • You’re comfortable making large changes to large chunks of legacy code.

Responsibilities:

  • Design, develop, and maintain a component-based front end with a user-centric, accessibility-focused mindset
  • Write clean, tested, reusable code
  • Develop, design, and maintain internal & public-facing API’s with a focus on developer usability
  • Write performant SQL queries
  • Ensure a smooth experience on each of our supported browsers
  • Identify and fix performance issues

Required Skills and Experience:

  • 3+ years of professional experience working with production applications
  • Experience with a front-end framework (e.g. React, AngularJS, Vue)
  • Familiarity with modern client-side web tools such as gulp, grunt, or webpack
  • Can write cross-browser, cross-platform code
  • Experience with a server-side web framework (Node.js/Express preferred)
  • Understanding of the modern JavaScript ecosystem and design patterns
  • Knowledge of SQL, and what makes for efficient queries
  • Knowledge of version control systems like Git
  • Strong written and verbal communication skills

Excited? We can’t wait to hear from you!

DocNetwork is the leading electronic health record system for camps, child care, and schools. Our mission is to bring the lightweight side of the medical industry onto the web.

If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award.
  • We have an office dog named Munki. He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our boss a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.

So throw your hat in the ring – we’d love to meet you!

Email [email protected] with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine. Applications without a cover letter will not be reviewed. Sorry for being mean about it.

Why DocNetwork?

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.  

Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.  That’s a mission you can feel good about!

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together.   Delivering beyond expectations and an open posture toward growth enables our company and team to excel while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead. 

What about benefits?

We believe it is important that our team has the best resources to thrive both inside and outside of DocNetwork.  Full-time team members are eligible for awesome perks, including some basics like:

  • Insurance (medical, vision, dental, & life)
  • Paid holidays
  • Paid time off
  • Flexible work
  • Company matching 401K
  • and more!

We also boast some more unique perks such as:

  • Volunteer Time Off
  • A professional development budget
  • Flexible work options
  • Hero Awards and Coworker Bonus Nominations
  • and more!