Careers

We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Careers

Our team is accomplishing incredible things. We’re an ambitious group, and are looking for people who can solve challenging problems, make a real impact, and help us build something big!

Open Positions

Full Time

Title:  Implementation Specialist
Team: Accounts
Type: Regular
Status: Full-Time 
Location: Ann Arbor, Michigan
Pay Range:  $45K +

We’re looking for a passionate, customer-focused Implementation Specialist to join our Accounts Team.  Working on a small team alongside a Client Success Manager and an Account Manager, you will be responsible for supporting our diverse and expanding network of camps, child care centers, and schools by designing, building, and delivering their custom solutions on-time. 

You’re needed to help ensure a smooth transition for new clients as you’ll be the primary resource while they onboard onto our platform.  You will also be responsible for preparing the accounts of our existing clients to ensure an on-time launch so that our clients are ready to hit the ground running.

You may be a good fit for this role if:

  • You can work well both independently and collaboratively
  • You’re flexible – able to juggle multiple projects at any given time and able to prioritize projects based on urgency and importance
  • You appreciate challenges that require creativity, organization, and outstanding communication to overcome hurdles
  • Adjectives that describe you may include: “life-long learner”, “thorough”, “goal-driven”, “helpful”, “curious”, “responsible”, “computer savvy”, and “prepared”. 

Responsibilities

  • Compile and analyze customer data for account creation and expansion
  • Implement custom solutions through our application interface builder
  • Provide custom, live virtual training sessions for clients 
  • Provide recommendations based on customer business needs and usage patterns
  • Serve as the voice of the customer and collect feedback to drive continuous improvement
  • Identify customer needs and collaborate internally to find opportunities for proactive interventions and ensure customer success

Required Skills and Experience

  • Excellent attention to detail, organization and communication skills 
  • Ability to manage multiple customer projects simultaneously, at various stages of the onboarding process, adhering to set deadlines 
  • Ability to manage customer expectations and embrace critical feedback
  • Strong track record of identifying customer needs and successfully implementing solutions
  • Develop new, and improve existing, workflows and processes
  • Team player who is comfortable and willing to be a hands-on contributor
  • Prefer trying and failing to getting it perfect the first time
  • Passion for technology and how it can be leveraged to drive business impact
  • Love the rapid, unpredictable nature of a fast-growing tech company

Excited? We can’t wait to hear from you!

 If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award
  • We have an office dog named Munki.  He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our Director a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.  Sorry, there’s not a picture.  

So throw your hat in the ring – we’d love to meet you!  

Email [email protected] with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine.  Applications without a cover letter will not be reviewed.  

Internships

Check back for more opportunities soon!

Future Opportunities

We are not actively hiring for these positions but anticipate these openings in the future. If you believe you’d be a great fit, send us your resume at the email found in the job description(s)!

*Please note that we are not actively hiring for this position. This will be a future opportunity at DocNetwork. Please read the requirements carefully and, if you believe yourself to be a good fit, follow the instructions below to enter our candidate pool.

We’re looking for an experienced, design-oriented full-stack developer to join our rapidly growing team. You will ensure that all aspects of our application are fast, stable, and highly usable while working to expand its functionality.

About Us

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.

Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together. Delivering beyond expectations and an open posture toward growth enables our company and team to excel, while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead.

With a full range of benefits (Medical, Dental, Vision, Life) plus additional perks to boot (401k with company match, Remote Days, Flex Schedules, Professional Development Budget, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.

You may be a good fit for this role if:

  • You value continuing education and you stay up-to-date on the latest web standards.
  • You admire clean, aesthetic designs and good user experiences; you deliver them in your own projects.
  • Server-side or client-side, your code is consistently modular, tested, and well-documented.
  • The continuously expanding JavaScript landscape excites you more than it overwhelms you.
  • You prefer to collaborate on projects, on-site, in a dynamic team environment.
  • You have prior professional experience in full-stack development.
  • You’re comfortable making large changes to large chunks of legacy code.

Responsibilities:

  • Design, develop, and maintain a component-based front end with a user-centric, accessibility-focused mindset
  • Write clean, tested, reusable code
  • Develop, design, and maintain internal & public-facing API’s with a focus on developer usability
  • Write performant SQL queries
  • Ensure a smooth experience on each of our supported browsers
  • Identify and fix performance issues

Required Skills and Experience:

  • 3+ years of professional experience working with production applications
  • Experience with a front-end framework (e.g. React, AngularJS, Vue)
  • Familiarity with modern client-side web tools such as gulp, grunt, or webpack
  • Can write cross-browser, cross-platform code
  • Experience with a server-side web framework (Node.js/Express preferred)
  • Understanding of the modern JavaScript ecosystem and design patterns
  • Knowledge of SQL, and what makes for efficient queries
  • Knowledge of version control systems like Git
  • Strong written and verbal communication skills

Excited? We can’t wait to hear from you!

DocNetwork is the leading electronic health record system for camps, child care, and schools. Our mission is to bring the lightweight side of the medical industry onto the web.

If you like what you’ve seen so far, we feel compelled to boast that:

  • We’re 5x recipients of SPARK’s FastTrack Award.
  • We have an office dog named Munki. He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our boss a Paper Plate Award that says “You’re pretty cool” and it has frog stickers on it.

So throw your hat in the ring – we’d love to meet you!

Email [email protected] with a cover letter and your resume to begin your next adventure at DocNetwork. Your cover letter should be creative and tell us what makes you shine. Applications without a cover letter will not be reviewed. Sorry for being mean about it.

Why DocNetwork?

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.  

Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.  That’s a mission you can feel good about!

Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together.   Delivering beyond expectations and an open posture toward growth enables our company and team to excel while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead. 

What about benefits?

We believe it is important that our team has the best resources to thrive both inside and outside of DocNetwork.  Full-time team members are eligible for awesome perks, including some basics like:

  • Insurance (medical, vision, dental, & life)
  • Paid holidays
  • Paid time off
  • Flexible work
  • Company matching 401K
  • and more!

We also boast some more unique perks such as:

  • Volunteer Time Off
  • A professional development budget
  • Flexible work options
  • Hero Awards and Coworker Bonus Nominations
  • and more!